Contact Diane's Doll Shoppe ~ Layaways and Returns

Contact Diane's Doll Shoppe

 Address:
106 Barclay
Stamford, Connecticut 06903
 

Telephone Number: 
1-203 531-3370 

Email:
diane@dianesdollshoppe.com

Layaways

Layaways are available on single purchases  of $100.00 (US Dollars) or more on in-stock items with a 25% deposit from the purchase  price. All Layaways are final sale.  Special orders require a deposit of 55%. The purchase remains the  property of Diane’s Doll Shoppe until full payment has been made. Payments  of at least $35.00 are due before the 10th  of each month. You can calculate your monthly payment by deducting your  deposit from the full price and divide the remainder by the number of monthly payments.  

  

 Layaway 


 Amount of Months

 $100-$300 -499 (US Dollars)  2 -3-4 months
$500-$900  6 months
$900-$2,000 12 months/1 year
$2,000 and up  To Be Determined   


DELINQUENT CHARGES  
Non-payment for one month is considered delinquent and must be  corrected immediately to avoid a $10.00 late  charge. Non-payment for two months is in default and complete forfeit of  the credits can be realized. Merchandise will be returned to the shelf and  NO REFUNDS will be given. There will be restocking charges of 25% of the list price of the doll/bear. Store credits at the discretion of Diane’s  Doll Shoppe can be given after penalties are paid.  


Layaways are NOT  available on discounted dolls and cannot be cancelled or transferred to  another piece by customer. Penalty for non-payment may result in full forfeit of the account credits, or such amount as determined by Diane’s  Doll Shoppe. Minimum restocking charge is 25% of full price. Remaining  account balance will be a store credit.  Non-payment or default on special orders will result in full forfeit. 


Return Policy

All purchases are final except for authorized returns, which must be received within 10 days of purchase and  must be in mint condition. Only store credit will be awarded. There wil be a $25.00 charge on all returned checks.


Damaged Shipments  

 All merchandise should be inspected upon receipt and notification be made to Diane’s Doll Shoppe if  damaged.  Do not return without prior authorization. The package will need to be inspected by the carrier before honoring the insurance claim. Keep  all packaging intact as received.